Breakthrough

The Access and Revenue Systems Unit within the Reporting, Access and Revenue Systems Section of the EHR/Revenue Cycle Integrated Systems (ERIS) Division is seeking a motivated Lead Application Analyst to join the Revenue Systems Team.  This team provides IT services for the ERIS division and its non-IT business and practice partners.  This team works closely with Mayo Clinic Revenue Cycle and is responsible for build and migration of Epic Charge Router rules and configuration, as well as revenue batch processes to support numerous enterprise systems and initiatives.  This position requires knowledge of Epic, ServiceNow workflows, and medical revenue/billing/claims systems in general. Other responsibilities may include on-call support, meeting facilitation, project management and various process improvement activities.  This role will serve as a scrum master for the teams work capacity and planning.

Desired Skills:

• Excellent leadership skills
• Strong communication skills both verbal and written
• Ability to prioritize, delegate, and shift focus as required
• Familiarity with Agile, Scrum and the SDLC
• Excellent time management and organizational skills
• Strong customer service skills

Serves a lead role in the support of software programs or modules across multiple clinical and/or business functions. Directly oversees the activities of those assigned to the development and maintenance of software-based systems in the supported areas. 
Understands the business environment and the impact IT has on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications. 
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Fosters and creates partnerships with the clinical and business area to develop a solid knowledge base of a business work area. 
Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness. Validates the developed solution to ensure it satisfies the stated requirements. 
Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop or modify programs, algorithms or rules using vendor command language or similar technology tool. Assures work of others in this area. 
Is able to manage mid- to large-sized operational projects independently, and delegates responsibilities and directs team members in these activities. Coordinates implementation efforts and provides assistance in implementing proposals across multiple organizational boundaries. 
Monitors industry features and standards in order to provide input to both IT and Mayo Clinic strategy. May serve as liaison for industry partnerships or as a Mayo Clinic representative in national industry events. Develops proposals and business plans that ensure quality IT solutions which adhere to industry and Mayo Clinic architecture. 
Creates test plans and evaluates current plans for improvement. Provides training and mentoring to those in business analyst or related roles. 
Assists managers with input for staffing levels, development of staff, and other operational planning. 
May be required to provide 24/7 on-call support.

Master’s Degree with 6 years’ experience OR Bachelor Degree with 8 years’ experience.Vendor application certification may be required.