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Operations Data Associate II-Technology and Application Support Focused

Job ID 358122 Date posted 05/06/2025 Job Expiration Date 05/16/2025
  • Rochester, MN
  • Full Time
  • Business Development
  • Remote: No
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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

The Operations Data Associate II role in the Department of Business Development, including the Divisions of Mayo Clinic Ventures and Corporate Development, reviews and dockets a variety of intellectual property related agreements including confidentiality, material transfer, joint invention and license agreements. Responsible for the comprehensive recording of complex legal intellectual property agreements including those with multiple parties, multiple technologies, multiple innovators, reporting, equity and cash obligations. The incumbent dockets and maintains various entries related to proprietary Mayo Clinic technologies into a comprehensive intellectual property, contractual, and financial database. Conducts detailed analysis and audits to ensure reasonableness, accuracy and quality assurance of personal and team member docketed entries, including the review of institutional intellectual property disclosures, deadlines and associated documents. Creates, prepares and maintains revenue and expense transactions to assist in facilitation of invoicing of royalties, legal expense reimbursements, supporting stock/equity transactions, and other related finance operations activities. Generates reports and database queries to identify transactions to be queued for invoicing and collections. Assists with preparation and processing of royalty disbursements and reimbursement payments per institutional guidelines (royalty sharing policy, invention handling agreements, and other related practices and policies). Assists in collection of required agreement compliance and reporting obligations, sales reports, status reports and other required reporting documentation. Conducts recurring reporting and other entity reporting, as assigned. Researches and responds to internal and external requests for information using internal intellectual property database and other systems as required. Communicates a wide variety of information to teams and individuals inside and outside of the department. A substantial understanding of the patent application and prosecution process, including knowledge of existing U.S. Patent and Trademark Office (USPTO) practices, notifications and communications must be applied to effectively perform position responsibilities. The incumbent will be actively engaged in the training of operations business unit team members, act as a resource for questions and offer quality output guidance to team members, provide process improvement suggestions and be an active member of the process improvement implementation team. 

This position will have a primary focus providing technology equipment and application support, training and management across the various platforms utilized within the Department of Business Development. These applications and tasks of responsibility can include Microsoft Office applications like MS Teams, SharePoint, Outlook, Word, Excel, PowerPoint, etc., Adobe Acrobat Pro, intellectual property, CRM and deal management database tools, etc., user access, distribution list and SharePoint site management in line with appropriate security protocols for Business Confidential information, workstation equipment ordering and inventory management, installation and service support for hybrid workers, onsite workstations and meeting room technology and related support and troubleshooting. As such, advanced experience with customer service and providing technical equipment management and technology support preferred.

This role will primarily be onsite in the Minnesota BioBusiness Center full-time.



Qualifications

Requires 1-2 years post-secondary education plus 1-2 years experience working in a technology transfer/commercialization or venture management environment. In lieu of the post-secondary education requirement, a minimum of 3-5 years of business operations, or information/data management experience will be required. Bachelor's Degree in business or related field is preferred. Experience working within a technically oriented relational database is strongly preferred. Requires previous experience in a work situation demonstrating organizational ability, accuracy and a high attention to detail. Requires strong analytical skills, independent decision making, problem solving and ability to manage multiple tasks in a fast-paced environment. Must have strong human relations and communication skills, excellent clerical aptitude, math skills and accurate keyboarding skills. Must maintain strict confidentiality and handle a wide variety of confidential information in a sensitive manner. Requires sound decision-making and judgment capabilities. Contributes to a cooperative and productive atmosphere. Must be adaptable/flexible within a changing work environment and comfortable working with ambiguity. Must possess proficiency with computers including but not limited to Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet browsers and relational database experience.



Exemption Status

Nonexempt

Compensation Detail

$26.11 - $35.27 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday 8am - 5 pm This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

As needed based on special projects.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.


Recruiter

Julie Melton
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