The current openings are as follows:

Cardiovascular Medicine 

The Operations Manager in the Department of Cardiovascular Medicine can support the outpatient practice, testing, procedures or inpatient practices.  This role partners closely with physician and allied health leaders to oversee daily operations of the practice.  Key aspects of this role will include leading practice improvement initiatives, driving standardization efforts, and piloting new concepts, innovation, and automation to redesign the practice.  The operations manager will work on developing and implementing strategic initiatives and solutions in collaboration with many stakeholders throughout the outpatient and hospital practices.  Administrative responsibilities also include but are not limited to staff development, quality improvement, change management, and supply and equipment strategies.  

Orthopedic Surgery
The Operations Manager within the department of Orthopedic Surgery will directly support the division of Sports Medicine which includes the Dan Abraham Healthy Living Center (DAHLC) and Mayo Clinic Square locations. In partnership with Department and Divisional leadership, the OM  coordinates the effective integration and strategic alignment of Sports Medicine across the practices including contracts with numerous professional teams/schools and oversite over the Mayo Clinic Square facilities. Additionally, the OM is responsible for collaborating across specialties and groups including Physical Medicine & Rehabilitation, Radiology and Facilities to support clinical care teams within Sports Medicine. Direct reports may include operational and clinical supervisors and/or other Department/Division personnel.  

Department of Pediatric & Adolescent Medicine (DPAM) 

The Operations Manager partners closely with pediatric practice leadership and division chairs in managing day to day operations and pursuing division/department specific initiatives. They are responsible for monitoring metrics (access, financial, etc.), collaborating with colleagues and leadership, leading projects, resolving issues and may supervise allied health staff.

Practice Operations

The Operations manager for Practice Operations will support the modernization and transformation of the patient and staff experience for Mayo Clinic in Rochester. Initial responsibilities include patient and staff arrival, departure, parking and transportation operations, valet services, and Mayo Clinic access card services. This critical role will work closely with Facilities, Bold. Forward. Unbound. in Rochester and other stakeholder groups to improve the experience for patients, visitors, and staff using advanced solutions and technologies. The position requires creative problem-solving, a passion for service, a commitment to continuous innovation, and excellent communication skills.

Division of Medical Oncology:

The Operations Manager in the Division of Medical Oncology will support both the outpatient and inpatient practices within the division. This role involves close collaboration with physician, administrative, and allied health leaders to oversee daily practice operations.  Key responsibilities include leading practice improvement initiatives, supporting our 12 tumor groups and two hospital services, and partnering with our other OM to ensure smooth transitions of care into and out of our Chemotherapy Treatment Unit. The Operations Manager will be a key member of our leadership team serving on our Executive and Clinical Practice Committees.  Administrative duties include leading multi-disciplinary teams to execute strategic priorities and quality improvement initiatives, fostering staff development, managing change, and ensuring operational efficiency and clinical excellence within the division.

Language Services

Provides in-person and virtual interpreting resources supporting over 200 different languages. The department is composed of 75 staff who provide Interpreting support for patients and the care teams across all spectrums of care including inpatient, outpatient, primary care and ED.   The OM position is responsible for the day-to-day operations and works closely with the Medical Director and OA in setting and driving the strategic direction.  This position works closely with International and Diversity leaders to further support Mayo’s diverse patient population and strategies and is also engaged with Bold.Forward.Unbound in Rochester.

These vacancies are not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Bachelor's degree is and 2 years healthcare management experience is required. 

A Bachelor's degree with a combination of directly-related experience and education may be considered.

Prefer Master's degree in Business or Healthcare field.

Strong leadership, team building, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines, i.e., physician, administrative, supervisory, and allied health staff. 

Must have excellent communication, organizational and human relation skills. Requires excellent decision-making and judgment capabilities. Must have broad based knowledge of office support and computer systems along with spreadsheets, databases, statistics, software knowledge and installation, and accounting practices for budgetary responsibilities.
Clinical degree and licensure if applicable.