Program Manager - Technology
Job ID 346937 Date posted 11/20/2024 Job Expiration Date 11/27/2024- Rochester, MN
- Full Time
- Mayo Clinic Platform
- Remote: Yes
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The ideal candidate will have prior experience in healthcare technology program management including the management of distributed and remote teams completing complex technical work. This candidate will integrate across major initiatives to facilitate a close working relationship with stakeholder groups, make sure the impact to product, platform technology, solutions and implementation/support teams are well monitored and meeting objectives and delivery dates.
The position will be responsible for the following essential functions:
• Derives strategic frameworks to collaborate effectively on matters of platform technology across initiatives
• Manages and tracks the day to day projects and workstreams with key construction and build partners.
• Provides navigation and guidance for key stakeholders through technology program intake and governing processes including procedural requirements for third-party risk management, legal compliance, security and other cross-functional checkpoints.
• Serves as liaison between Platform Technology and key stakeholders in key core system integration related changes, operating mechanisms, projects and improvements.
• Builds relationships with customers and key physician, operational, administrative, and technical stakeholders as all levels.
• Possesses general business acumen across areas of engagement - sites, shields, departments, etc.
• Serves as a key liaison capable of articulating the progress and milestones of key platform technology initiatives and strategic projects.
• Assesses skills, processes and structures needed to deliver upon business objectives and establishes clear partnership between multiple stakeholder groups.
• Fosters an internal culture of teamwork and transparency that drives excellent service, quality, diversity of thought, and engaging work environment and overall continuous improvement mindset.
• Represents Mayo Clinic Platform Technology in cross-functional ceremonies and participates in institutional committees and task groups.
• Prepares communications and presentations around Mayo Clinic Platform Technology for executive and senior leadership.
Qualifications
Bachelor Degree in education, business, healthcare administration, or related field and 10 years of related or increasing experience; or Master Degree in business administration, healthcare administration, public health, PMP or related field and a minimum of 6 years related experience.• Travel up to 25% of the time.
• Knowledge and application of technology processes and standard product management methodologies such as Agile/Scrum.
• Moderate technical skills or willingness to learn hyperscale platform tools associated with environment maintenance and monitoring.
• Demonstrated competencies in strategic and systems thinking, decision-making, leading, and change management.
Desired Characteristics:
• A willingness to operate in ambiguity but derive towards clarity for achieving outcomes.
• Strong communication skills with the ability to distill complex items into digestible and understandable terms for different audiences.
• Strong ability to build collaboration with diverse teams and drive competing priorities to mutual positive outcomes.
Exemption Status
Exempt
Compensation Detail
$122,387 - $177,444 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, Normal Business Hours 100% Remote. This position may work remotely from any location within the US. 20%+ travel may be required This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Weekend Schedule
Not Applicable
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Julie Melton
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