Mayo Clinic Store respiratory therapist functions in multiple capacities within the healthcare and Mayo Store team.  MCS RT will dispense, monitor, and troubleshoot prescribed respiratory home medical devices. Depending on store locations devices include but not limited to: Positive Pressure Therapy (including advanced BiPAP modes); stationary and portable oxygen concentrators, suction, and Broncho-Pulmonary Clearance.  

MCS RT will function as a content expert and advocate for our Mayo Store patients by communicating, monitoring, and troubleshooting respiratory equipment when dispensed by the Mayo Store.  This would include but not be limited to: Monitoring and follow up of therapy devices; communication with caregivers, patients, and medical providers regarding prescribed equipment and patient’s therapy; recommendation to patient care team appropriate home respiratory equipment and/or therapy that could benefit the patient’s home quality of life; Notification of patient care team when safety or harm is identified within the patient’s home or non-compliant use of prescribed medical therapy.

MCS RT will act as educator in the store for respiratory therapy equipment dispensing to patients and their caregivers.  RT will also provide continuing education to other Mayo Clinic and outside facilities on home medical equipment when requested.  At some MCS locations, the RT may be required to provide attestation for proper dispensing of respiratory home medical equipment. MC RT is a content expert that will be expected to work with medical providers to establish mutual respect and relationship between the Mayo Store Team and the patient’s medical team, ensuring a clean and efficient dispensing, hand off, and billing experience for Mayo Store patients.  This may include but is not limited to: Utilizing the electronic medical record to message patient care teams for missing or correction of medical equipment billing documentation; Assisting medical care teams in selecting the most beneficial product that would maximize respiratory support in the home; Ability to refer providers to the correct vendor when product is needed that Mayo Store does not support; Follow up with care teams on ongoing educational and therapy challenges the patient or caregiver may be experiencing in the home

MCS RT will be expected to work with our Mayo Store billing office on updating required billing documentation, discrepancies in paperwork or patient usage of equipment in homes and have knowledge of insurance fee schedules.   The RT will assist in accepting, processing, and completing a closed loop prescription fax process ensuring timely dispensing and treatment initiation after provider order is received. The RT’s clinical knowledge will be utilized to help billing office and non-RT staff identify the appropriate equipment, prescriptions, and usages that should be dispensed while the RT works with provider as liaison to get the modified or corrected medical documentation

Depending on location, MCS RT will be responsible for sharing after hour and holiday call rotation for limited Durable Medical Equipment and Oxygen set up to support our discharging patients and contracted programs.

Candidate will be requested to obtain and maintain multiple state RT licenses while preforming job duties. 

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Minimum of and associates degree from an Accredited Respiratory Care Program and will hold the National Board for Respiratory Care entry level certification (CRT) prior to their first day of Mayo employment.  Registered Respiratory Therapist credential upon hire or by the end of one year of employment and must maintain through employment.

Must hold a Respiratory Practitioner License in good standing for the state the store resides in at hire and the license must remain active and in good standing throughout the RT employment at the Mayo Clinic Store.

If applicable, must have a valid driver's license. Supplemental staff or non-oxygen sites not requiring call do not require valid driver's license.

Additional experience: Experience in healthcare with an emphasis in medical business, medical billing and insurance processing preferred. Basic computer skills in Microsoft Office Applications and Epic is helpful. Must have strong human relations skills and the ability to communicate effectively. Requires good decision making and judgment capabilities. Understands medical terminology, specific to each work area. Highly organized, efficient, multi-functional with the ability to work independently. Possess proficiency on technical office equipment including a computer, printer, telephone system, fax machine, copier, adding machine and/or any other job specific office technology. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion.  Must be able to lift up to 50 pounds.

Preferred: Retail knowledge of merchandising, inventory control, new product research, and training of products to employees and patients. 

Candidate will be requested to obtain and maintain multiple state RT licenses while preforming job duties.