Breakthrough

The Senior Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Also performs project management and coordinates the efforts of varied support staff. Under general direction, actively involved in decisions on technical direction, architecture design, and product selection for the enterprise telecom/data network. Assists and sometimes leads the deployment of telecom/network technology. Exercises a high level of independent judgment. Analyzes complex technical issues where analysis of situation requires evaluation and judgment. Provides input to short and long-term section strategy and budget planning. Assists with analysis of telecom/network infrastructure services. Proactively explores new technologies and integrates them into Mayo's technical and business processes. Using established tools, actively monitors telecom/network services for problems and then resolves them. Plans and leads local and medium size enterprise projects and performs project management coordinating the efforts of internal and external staff with the customer and business needs. Occasionally oversees projects and tasks assigned to project team members and may be asked to provide input to their evaluations. Occasionally works under stressful conditions, leading medium-sized implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. 
May be required to perform some of the duties of Telecom/Network Specialist. Will represent the Unit to various committees at Mayo.

This position can be located at any Mayo Clinic site with preference to AZ, SWWI, NWWI or Rochester. 

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program. 

Bachelor’s degree in a technical discipline with a minimum of 4 years professional work experience or an Associate’s degree with a minimum of 6 years professional work experience. A minimum of 8 years professional technical experience required for individuals without a degree. Extensive knowledge of telecom/network concepts, protocols, and 7-layer OSI model. In-depth understanding of basic telecom/network management and monitoring tools. Understands the interrelations of telecom/network technology and other information technology. Must be able to work independently and able to work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. Solid analytical skills are also a necessity. Should demonstrate presence of skills such as coaching, human relations and leading effective meetings.

Cisco and Arista experience highly preferred.