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Technology Director - Care Beyond Walls

Job ID 354480 Date posted 03/18/2025 Job Expiration Date 05/13/2025
  • Rochester, MN
  • Full Time
  • Mayo Clinic Platform
  • Remote: Yes
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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

Working with the VP, Platform Technology, this team member will execute planned technology strategy with solutions providers and partners integrating with Mayo Clinic Platform, ensuring appropriate coordination with MCP Product and Services teams, Mayo Clinic IT (and its various offices) as well as all MCP construction partners and vendors. Working closely with the assigned Mayo IT Technical Architect, the Technology Director will be responsible for the design and architecture oversight ensuring all decisions related to the MCP technical infrastructure meet MCP expectations and requirements with regards to Mayo Clinic Platform. This team member will provide IT support for day-to-day general operations including but not limited to licensing, budgeting, ordering, planning, and coordinating support with Mayo IT and vendor/partner IT.

The position will be responsible for the following essential functions:
• Define a Hardware and Software solutions roadmap within the portfolio. Solutions will be focused on creating a Platform Foundation that spans across all future Product lines - across different segments and regions.
• Manage and maintain a technical roadmap of platform capabilities that enables Mayo Clinic to lead in the market. 
• Partner with Mayo Clinic IT, Mayo Clinic Cloud and Center of Digital Health to continue to leverage the growing capabilities within Mayo with emphasis on Mayo Clinic Platform Solutions providers.
• In partnership with MCP Product team, drive Make vs Partner vs Buy options in upcoming technology areas that may be of interest as part of its growth strategies.
• Drive alignment between the Platform roadmap, technology enablers and the product line needs of now and future.
• Participate in business case review and approvals to ensure maximum reuse of Platform technologies.
• Responsible for Platform technical definition and managing business requirements and expectations.
• Support for lifecycle across requirements and design.
• Contribute current knowledge and future vision of how technology and systems will enable business strategy, growth, and competitive positioning for Mayo Clinic Platform Solutions Providers.
• Assess and prioritize all emerging technologies and innovations that Mayo Clinic should consider investing in so that it can remain ahead of its competitors and its clients. 
• Develop a cohesive plan for technology development and deployment that incorporates the specific needs of each of the individual businesses of Solutions Providers.
• Ensuring the program technical milestones happen on time, technologies launch successfully, and software evolution strategies are in place.
• Partner with Mayo Clinic IT groups to create unified, operational, and scalable platform capabilities

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.



Qualifications

• Bachelors degree in a relevant information technology field or a minimum 7 years direct enterprise healthcare IT leadership experience.
• 3-5 years supervisory/management experience required.
• 3-5 years project management, system architecture, and design.
• Advanced technical computer skills as required for technical support, oversight and planning to functional area and related systems.
• Experience directly delivering and supporting clinical systems in an inpatient or outpatient setting.
• Experience with cloud architecture, deployments, and management in an enterprise setting.
• Travel up to 25% of the time.
• Experience with Hyperscale Cloud Environments (Google preferred but AWS or Azure also considered)
• Experience with DevOps principles and implementation 
• Experience with Interoperability standards such as HL7 and FHIR.
• Experience with solutions integration/delivery in a healthcare setting.

Desired Characteristics:
• Experience in driving and leading technology development and technical capability to guide strategically and manage resources.
• Business acumen, to gauge not just what can be done but to know what can be cost effectively and sustainably 
• Must be able to communicate effectively with customers and constituents. 
• This person must have the ability to promote and explain technology initiatives to business leaders outside of the technology organization and to external partners and customers.
• The selected individual must combine a solid technical foundation with forward-looking strategic skills to help develop a Platform strategy to enable Mayo Clinic to capitalize on emerging technologies.
• Ability to think beyond the technology itself and will understand key business drivers that ensure technology investment will provide substantial value or improvements to customers.
• Experience in Product development and agile processes
• Track record of managing large, complex projects with multiple stakeholders.
• Excellent teaming skills to establish and maintain effective working relationships with all levels within the organization, internally and externally.
• Experience managing external partners.



Exemption Status

Exempt

Compensation Detail

$160,076 - $232,100 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, Normal Business Hours 100% Remote. This position may work remotely from any location within the US. 20%+ travel may be required This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.


Recruiter

Julie Melton
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