Skip to main content
Saved Jobs

Innovation Exchange Relationship Manager

Job ID 313864 Date posted 08/16/2023
  • Jacksonville, FL
  • Full Time
  • Administration
Apply Now

Not ready to apply? Join our talent community

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


The primary purpose of this role is to foster a cohesive internal and external ecosystem of innovators and innovation enablers. This role is customer facing and requires the ability to organize information, capture data, and execute tasks quickly and with precision while leveraging deep understanding of the innovation continuum. The incumbent will identify all stakeholders needed to achieve the mission of advancing healthcare innovation. The incumbent will drive successful relationships by helping to advance ideas along the innovation continuum. The incumbent will partner will leadership across sites and shields to support innovation activities and priorities. The incumbent will align and partner with external innovation stakeholders in their region. The position will be responsible for the following essential functions:

•   Build, nurture, and foster strong relationships internally and externally

•   Develop and implement best practices in idea intake and acceleration across ecosystem

•   Collaborate across all Mayo Clinic sites and site leadership to align activities with strategic innovation priorities

•   Plan, facilitate, and execute local innovation programming, activities and events

•   Build a data-centric approach to innovation tracking and measurement

•   Demonstrate excellent customer service and can-do attitude

•   Develop tactical and operational excellence for site-specific program management

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties and skills. Other duties may be added or assigned.


A Bachelor's degree is required and 6 years of relevant experience and/or demonstrated proficiency in required experience. Prefer a graduate degree in related field, including but not exclusive to basic science, clinical science, applied science, research, education, humanities, business, healthcare administration, and others.

Demonstrated excellence and track recording in: interpersonal skills and relationship-building, commitment to teamwork, presentation to small and large audiences, market intelligence, written communication, project management, budgetary management. Must be comfortable with ambiguity and a proven track record of working with innovators at various stages of the innovation continuum and business maturity. Must be able to provide concierge-level service to innovation stakeholders, listen and understand needs, and provide thoughtful recommendations based on quantitative, qualitative, and technical analysis. Must possess high personal motivation supporting a strong work ethic, flexibility, and creativity. Must possess solid analytical abilities with both qualitative and quantitative data and a commitment to meeting deadlines with a high-quality product. Must be able to manage several competing innovation needs simultaneously and prioritize workload to a timeline. Must demonstrate proven successes with building and implementing program plans, conducting competitive and market research, managing external relationships, learning from results and tailoring strategies accordingly. Must be able to synthesize multiple, perhaps conflicting inputs and convert them to cohesive action and recommendations for leadership. Prefer experience in roadmap development, technology enablement, operations optimization, solution implementation, business use case development and change management.

Exemption Status


Compensation Detail

$110,386 - $165,506 / year

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday - Friday This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton
Apply Now

Join Our Talent Community

Sign up, stay connected and get opportunities that match your skills sent right to your inbox

(Must be under 1MB)

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By submitting your information, you consent to receive email communication from Mayo Clinic.

Join our talent community.

Join our global talent community to receive alerts when new life-changing opportunities become available.

  • About Us

    About Us

    If you want to know what it's really like at Mayo Clinic, just ask. You'll find that our pride–in where we work, and in what we do–is a common trait. You will also find a lot of inspiring stories about lives changed for the better.

  • Nurse Residency Program

    The Nurse Residency Program (NRP) is for all nurses with less that 12 months of experience, to be completed within the first year. NRP provides a framework for a successful transition to a professional nurse by promoting educational and personal advancement.

  • Benefits


    As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.

Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Reasonable accommodations

Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.  If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or  888-266-0440.

Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


Mayo Clinic is a not-for-profit organization and proceeds from Web advertising help support our mission. Mayo Clinic does not endorse any of the third party products and services advertised.

Advertising and sponsorship policy | Advertising and sponsorship opportunities

Reprint permissions

A single copy of these materials may be reprinted for noncommercial personal use only. "Mayo," "Mayo Clinic," "," "Mayo Clinic Healthy Living," and the triple-shield Mayo Clinic logo are trademarks of Mayo Foundation for Medical Education and Research.

Any use of this site constitutes your agreement to the Terms and Conditions and Privacy Policy linked below.

Terms and Conditions | Privacy Policy | Notice of Privacy Practices | Notice of Nondiscrimination

© 1998-2024 Mayo Foundation for Medical Education and Research (MFMER). All rights reserved.