Laboratory Referral Specialist I or II - Chicago, Illinois
Job ID 328879 Date posted 03/12/2024- Rochester, MN
- Full Time
- Mayo Collaborative Services
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Responsibilities
This position requires the employee to work 100% on-site in a hospital laboratory setting at a strategic client facility located in Chicago, Illinois.
You will be managing a client’s referral send-out work coming to Mayo Collaborative Services (MCS) as directed by client management and governed by a client’s business contract. You will provide onsite customer service and be a resource to a client’s clinical laboratory staff. You will manage the biological specimens (e.g. blood, urine) receipt, verification, handling, aliquoting, processing and shipping if applicable, ordering, and specimen resolution. You will communicate with internal and external stakeholders and monitor assigned reports and partner with clients to resolve issues related to specimen submissions.
Duties may consist of but are not limited to pending lists, billing charges, Laboratory Information System (LIS) test builds, Joint Test Catalog maintenance, quality metrics and training of send-out staff, and maintaining MCS supply inventory. There may be additional responsibilities as assigned by the client and MCS related to LIS maintenance, documents, and end-user feedback groups.
*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.
**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
Qualifications for Laboratory Referral Specialist I: You must have a high school diploma/GED and 3 years of relevant work experience.
Qualifications for Laboratory Referral Specialist II: You must have a bachelor degree or an associate degree with 1 year of relevant experience.
Additional Qualifications / Application Requirements
- DLMP/MCS employees that have been in their current lab/position for less than 2 years must attach an early release approval from their supervisor.
- You must include a cover letter and resume to be considered for this position.
- Internal applicants must attach their three most recent performance appraisals to be considered for this position.
- Bachelor’s degree and previous laboratory experience preferred.
- Must be capable of multi-tasking and performing in a fast-paced and customer focused environment.
- Excellent communication skills and ability to work closely with others is essential.
- Must maintain a high level of confidentiality handling results, patient information and business interactions.
- Organized and capable of prioritizing work with limited oversight.
- Must possess good human relations skills and be able to communicate effectively both orally and in written form.
- Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals and infectious agents.
License or Certification
This position requires you to have a valid driver's license with an excellent driving record.
Exemption Status
Nonexempt
Compensation Detail
Required education, experience, and tenure may be considered along with internal equity when job offers are extended. The pay range for Lab Referral Specialist I is $23.48 - $34.10 per hour. The pay range for Lab Referral Specialist II is $26.77 - $40.16 per hour.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, varied hours. This position requires the employee to work 100% on-site in a hospital laboratory setting at a strategic client facility located in Chicago, IL. Selected Candidate will work on-site in a Lab setting in a Hospital in Chicago, Illinois.
Weekend Schedule
Rotating weekend schedule.
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Jenny Stephens
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