IT Technical Specialist - Cloud Platform



City
Phoenix
State
Arizona
Telecommute
Yes
Department
Information Technology
Why Mayo Clinic
Seeking candidates to fill a Technical Specialist roll within our Cloud Platform services division. Preferred skills and experience with Terraform, Google Cloud Platform (GCP), AzureDevOps, automation, cloud based technologies, and HITRUST environment.
Position description
Innovation and compassion are paramount to providing world-class medical care to patients from all over the world. We lean on the variety of perspectives and backgrounds of our colleagues’ to continuously challenge ourselves and to create a workplace that supports diversity, equity, and inclusion. Become part of the legacy that embraces our differences and enables us to provide the best care to patients from all over the world.

The Tenancy Management Team within the Division of Mayo Clinic Cloud Platform Services is seeking a skilled and motivated IT Technical Specialist who will assist in the solution architecture, development and maintenance of Mayo Clinic Cloud's Tenancy Management Product. Tenancy Management is a customizable HITRUST certified that enables product development for Mayo Clinic and third-party customers through automation and self-service. The IT Technical Specialist will join a team of developers responsible for enabling the orchestration and self-service capabilities for first and third-party tenants.
  • Experience working with Cloud based technologies is required, Google Cloud Platform is preferred
  • Development experience with .NET or Java technology is required
  • Experience with service orientated architectures is required
  • Strong SDLC and Application Lifecycle Management experience is required
  • Terraform or Terraform Enterprise is preferred
  • Strong oral and written communications experience is required.
  • Experience working with Azure DevOps or Jira is preferred.


Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.



Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic — we embrace these values as we serve our patients, employees, students, suppliers and communities.
Qualifications
Bachelor's degree and 5 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate's degree and 9 years' experience including 3 years' of demonstrated technical experience.

Authorization to work and remain in the United States long term, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee). This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Additional qualifications
Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Master’s degree in applicable field preferred.
Exemption status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3,670 based on a full-time position.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
Full Time
Schedule details
Monday-Friday 8am-5pm
Full-time teleworker
Weekend schedule
Supervisor will provide details
Site description
This vacancy may be open to full time telework candidates within the U.S./ reasonable travel to a Mayo facility if ever a business need/ meeting or client-facing. Mayo Clinic has facilities in Minnesota, Wisconsin, Arizona, and Florida.
Category
IT and Engineering
Career profile
Information Technology
Job posting number
147518BR
Recruiter
Karissa Wirt
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.