Accurately transmits messages between Limited English Proficiency (LEP) patients, healthcare providers and clinical support staff at MCHS-FH. The Interpreter is responsible for sight translation of written materials during the course of an interpreting session only. Focuses on the patient/client as top priority.
Associate’s Degree in Medical Interpretation or healthcare-related field; or 4 years’ experience in a healthcare-related field with strong medical vocabulary; or National Certification through National Board of Certified Medical Interpreters (NBCMI) or Certification Commission for Healthcare Interpreters (CCHI) is required. A bachelor’s degree is preferred. Experience as Medical Interpreter strongly preferred. If the degree is obtained from a school outside the United States, a copy of the official transcript/degree is required. The interpreter must demonstrate fluency in English and the target language, including testing with the Language Line University Interpreter Skills Test (LTI) with minimal results outlined as follows: terminology score of 75% or higher; Communicative Skills and Language Proficiency Scores of 3 or higher; Significant Errors of 3 or less. Must be able to read and write in English and the target language. Must have knowledge of cultural backgrounds of patients to be served and have good interpersonal, customer service, time management, basic computer and multi-tasking skills. Must be self-driven and highly motivated with the ability to work independently, as well as within a collaborative team.
A basic understanding of medical protocol and terminology required. Comfortable discussing sensitive or personal issues, and understanding and presenting information of a scientific or technical nature. Ability to interact well with people and work as part of a team. Basic computer skills.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $19.79 per hour.
Scheduled hours typically fall between 6am and 6pm. This position requires flexibility to ensure the scheduled needs of patients are met.
May be called for urgent care needs. However, if the interpreter has the availability, it is strongly encouraged for them to respond. Bonus pay for responding will be compensated.
La Crosse, WI, is a city of 52,000 with a metro area of 120,000 in the Upper Mississippi River Valley, located between Minneapolis/St. Paul, MN, and Madison, WI. The area offers unlimited, four-season recreational opportunities (biking, golf, hiking the bluffs and cross-country/downhill skiing). We have a great family environment with safe and high-quality schools, including two universities and a technical college. There are sport events, a local symphony orchestra, theaters, children's museum and a civic center.
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As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.