Laboratory Medicine & Pathology
Performs a variety of tasks in support of pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities also include: coordinate patient case correspondence/materials, order tests and stains for cases, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendar. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems.. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers’ time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and experience in medical terminology and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.
**A two-year commitment to this position is required**
Five years of secretarial experience
OR Associate’s or completion of a formal medical secretary and/or transcriptionist program and three years of experience in healthcare related operational functions (i.e., hospital services, medical secretarial, desk or appointment functions)
OR bachelor’s and one year of pathology experience.
Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required.
Must successfully complete a Mayo medical transcription test.
**Visa sponsorship not available for this position**
Requires excellent application of grammar, punctuation, and English usage. Is able to understand diverse accents and speech variations. Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks. Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations. Requires good decision-making and judgment.. Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas. Works cooperatively with peers, and gives and receives constructive feedback.
ALL MUST be included for your application to be considered:
*Internal candidates must provide their past three performance appraisals.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $19.49 per hour.
Monday - Friday, 8:00 am - 5:00 pm
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Clinical Labs and Research, Office & Administrative Support, Other Patient Care, Support Services
Job posting number
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).