Performance Consulting Analyst - Supply Chain Management

Position description
The Analyst supports the mission and goals of Supply Chain Solutions developed by Mayo Clinic. Supply Chain Solutions is an industry leading freight program which brings significant savings to healthcare organizations around the United States. The Analyst in this position works directly with several teammates, project leaders from healthcare organizations, and our business partners. Each Analyst is assigned several clients and fills a long-term relationship to ensure savings goals are met as well as seeking out new opportunities for savings.

Candidate will assure the integrity of freight, purchase order, financial and supply chain data via Microsoft Excel and Tableau and any other tools developed. Must possess the ability to utilize and manipulate very large volumes of freight data and condense the data into actionable plans. Advanced Microsoft Excel skills required along with the ability to utilize and build reports within Tableau.

Works in a small team environment providing support to a large variety of teammates including specialists, coordinators, analysts, senior analysts and leadership. Job functions vary widely on a daily basis and requires the strong ability to easily shift between projects and daily demands to meet constantly changing deadlines and priorities.

Actively communicates and presents information to various audiences both internal and external, including customers and business partners involving lower, middle, and upper leadership. Able to manage multiple relationships while ensuring superior customer service as expected by our brand. Projects are often quite complex with small nuances that can change a plan quickly. The ability to ask questions and understand the intricacies is very important to ensure the needs of the customer are met and timelines are maintained..

Understands information technology and how it is used to transfer data between systems, the technology and setups that allow this process to happen, and the ability to troubleshoot failure points in these processes. Ability to understand how various files are used to provide data into the system and talk fluently with customers about their specific setups and how to structure a process that works best for them. Must be able to conceptualize different uses of our current systems and processes based on a customer’s needs to build a project.

May develop expertise and/or become primary owner of a technical process requiring higher-level technical skills. At a minimum, participates in the development, implementation, interpretation and application of SCS onboardings, reporting, financing, and analytic processes. Understand generally accepted accounting principles and is able to apply them in discussions with customers even when pushed to circumvent those processes. Must fully understand cost-allocation and the reasoning behind it for freight purposes. Understanding of general ledger structures and various ERP system required.

Proactively identifies and communicates problems and opportunities and recommends options for increasing financial margin while preserving Mayo standards and minimizing risks. Participates in the development of variable-sensitive business models based on company growth.

Provides advanced analysis to customers, business partners, and institutional leadership in a format that meets their organization’s needs and provides prompt follow up and support for initiatives the client chooses to pursue based on this data. Microsoft Excel and Tableau are both critical tools for this process. Participates in the decision-making processes as appropriate. Mentors, coaches, and trains staff.

Previous freight and/or healthcare experience is a plus. Travel is expected as part of this role and can often be 30 - 40% annually and can occur across the United States depending on customer demand. Telework may be available for the right candidate, but the first 6 months will be expected to be on site Rochester to learn the processes and will be assessed following that initial period.

Bachelor's degree in business or related field with six (6) years' relevant experience in health care, finance, accounting, business, systems; Or, Master's degree in health care, finance, accounting, business, or systems with 3 years' relevant experience in noted areas required. Certifications may be considered in lieu of experience.

Additional qualifications
Demonstrated experience in all aspects of SCM, with a focus on developing and implementing innovative strategies designed to reduce SCM expenses and/or enhance revenue.

Demonstrated understanding of accounting and finance practices.

Advanced knowledge of Microsoft applications including Word, Excel and Outlook.

Advanced investigational skills, shows attention to detail, accuracy and ability to manage and prioritize multiple tasks.

Solid customer-service skills; anticipates, understands and addresses customer needs in a timely manner.

Demonstrated ability to work in a team environment and develop constructive working relationships with others.

Demonstrated communication and presentation skills

Ability to work independently and lead projects and activities.

Possess initiative, analytical skills, and an ability to operate with a high level of productivity.

Exemption status
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3,066.40, based on a full-time position.
Benefits eligible
Full Time
Hours / Pay period
Schedule details
Monday - Friday, 8 AM to 5 PM
Some evenings and weekend travel is required.
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Administration, Business, Finance
Career profile
Job posting number
Christin Miley
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).