Facilities & System Support
Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Deliver strategic and operational Business Consulting Services for Facilities Management focused primarily on Lean Transformation, Efficiency, and Compliance. Quality Specialist manages Facilities Operations transformation into Facilities Management (i.e. manage the Lean and Cultural Transformation Objective and any/all associated Projects) fostering and nurturing Facilities into a Lean based culture. Conduct qualitative and quantitative analysis in support of the development and delivery of strategic planning, performance management, and/or program evaluation. Apply business process transformation, quality improvement and systems engineering methodologies. Candidate will participate in a collaborative team environment, lead project teams through complex and ambiguous situations, develop timely solutions that effectively address business need, serve as a catalyst for change, and interact and maintain relationships with all levels of staff, including senior-level executives. Manages single threaded projects of minimal complexity to larger scale complexity. Accountable to manage project with approved scope, schedule and budget. Identifies, translates and applies pre-defined best practices on assigned projects. Directs and coordinates all aspects of project including other assigned resources (personnel, tools, etc.). Focus is on improving and refining processes. Responsible for data analysis, development of findings and recommendations, and presentation including solution/deliverable, development, and coordinating deployment of deliverables. Participates in development and implementation of improvement strategy Facilitates/Coaches improvement efforts to support Lean Transformation Develops and performs training related to improvement concepts. This position may require occasional travel to supported Regions (AZ, FL, SWMN, SEMN, Rochester, NWWI & SWWI). This position supports Mayo’s work from anywhere model and is managed accordingly.
Master's degree in management, industrial engineering, systems engineering, operations research, business administration, or health - related field with 2 years' experience to include several of the following areas; operations analysis, workflow analysis, staffing analysis, process engineering, electronic systems implementation, leadership, systems engineering, and project management with broad-based key institutional initiatives, or; Bachelor's degree in management, industrial engineering, systems engineering, operations research, business administration, or health-related field and 5 years' experience to include several of the following areas; consulting, operations analysis, workflow analysis, staffing analysis, process engineering, electronic systems implementation, leadership, systems engineering, and project management with broad-based key institutional initiatives. General knowledge of core business consulting, processes and methodologies.
Understanding of Facilities Services preferred, and proficiency in use of office and project efficiency tools (MS Excel, Word, Access, and statistical packages, etc.). Ability to gather and document project based functional user requirements knowledge and demonstrated use of process engineering implementation and execution methodologies and tools. Ability to work both independently and as part of a team. Strong oral and written communication and presentation skills. Skills Working knowledge of process improvement philosophies (Lean Management System -Leader Standard Work, Standard Work, Visual Management, and A3 Problem Solving), Plan Do Study Act (PDSA), Six Sigma and appropriate use of process improvement tools (e.g. Value Stream/Kaizen Event Facilitation, 5S).
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2673.60, based on a full-time position.
Monday - Friday 8-5. This vacancy may be open to full time telework candidates in the U.S. within reasonable travel distance to a Minnesota, Arizona or Florida Mayo Clinic facility. Currently this position is modeled after the Mayo Clinic work from anywhere model and is managed accordingly. This position requires 1 day/week onsite for business needs, client and project meetings – 4 days/remote.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
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Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.