Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.
High School Diploma or GED and 2+ years of relevant experience required
Bachelor’s degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.36 per hour.
Overnights and Evenings - 10:30p-7:00a and 3p-11:30p.
Every other weekend and holiday.
Albert Lea is a community of 18,000 in scenic Southern MN, surrounded by several lakes and located just 90 minutes south of Minneapolis and 60 miles from Mayo Clinic in Rochester. Excellent family amenities include a community focus on education (new high school, superb test scores), 38 city parks, 6 nearby golf courses, cultural events, festivals, performing arts, 250 miles of groomed snowmobile trails, Blazing Star Recreational Trail, and Audubon Nature and Wildlife Preserve. Austin is a community of 23,000 surrounded by prairies, rivers and valleys just 90 minutes south of Minneapolis/St. Paul and 40 minutes west of Mayo Clinic in Rochester. Excellent public and parochial education system, including programming for students with special needs and gifted students. Great recreation options including trout fishing, hunting, cross-country skiing, camping, hiking, cycling, indoor/outdoor tennis, canoeing and golfing.
Administration, Business, Finance, Office & Administrative Support, Other Patient Care, Support Services
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.