Administrative
Fellowship Program

Administrative Fellowship Program

The Administrative Fellowship Program is a prestigious two-year program designed as a fast track to transition top graduate students into operations management positions through focused mentoring, stretch assignments and leadership experiences.

Begin your health care administration career at one of the largest academic health care institutions in the world. Prepare for leadership opportunities within Mayo Clinic through direct participation in activities that build and strengthen your essential administrative skills.

Since 1983, this two-year postgraduate Administrative Fellowship Program has been cultivating generations of leaders with practical experience through an array of administrative rotations.

Leadership, challenging work and empowerment — the support you need to begin your career in health care administration leadership.

The Administrative Fellowship Program seeks candidates from strong Master's-level accredited programs. Our selection process aims for diverse skill sets, backgrounds, work experiences and interests.

  • Have a master's degree (M.B.A., M.H.A., M.H.S.A. or related field) or be a degree candidate who is on schedule to complete the degree before the fellowship start date in July
    • Candidates with a master's degree from a program accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) are preferred; applications from non-CAHME programs are accepted for review
  • Have health care industry experience such as an internship, externship, fellowship or applicable employment
  • Possess broad knowledge of current and historical perspectives on health care business management and administration, clinical practice management, clinical research and education, hospital administration and management, finance, human resources and organizational development, information systems, and managed care

We are unable to provide visa sponsorship for individuals participating in the Administrative Fellowship Program.

To view available Administrative Fellowship Program job postings, visit the Jobs at Mayo Clinic page and enter "Administrative Fellow" as your search term. Required application materials: All materials must be uploaded during the online application process.
  • Cover letter addressed to Administrative Fellowship Program Selection Committee
  • Resume
  • Personal statement (one-two page essay about your qualifications, how Mayo Clinic's AFP aligns with your career goals/plans, your expected outcomes of the fellowship)
  • Graduate letters of recommendation (one academic and one professional)
  • Unofficial undergraduate or graduate transcripts with the awarded or conferred degree
Applications are typically accepted from July through early October. Please continue to monitor our career site and apply when posting is open for the applications.
Mayo Clinic encompasses integrated group practices, hospitals, programs in biomedical research and education facilities. Mayo Clinic offers opportunities at the following locations: Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota,  Mankato, Minnesota and Eau Claire, Wisconsin. If you wish, you may indicate a preferred location when you apply for your fellowship. You may also have the opportunity to rotate to another campus or Mayo Clinic Health System location during your fellowship.

The Administrative Fellowship Program offers fellows a comprehensive compensation package, including salary, benefits and relocation assistance. Mayo Clinic benchmarks its total compensation program against other organizations in its geographical regions as well as other health care and cross-industry organizations nationwide.

As a Fellow, you are considered a benefit-eligible employee based on your full-time equivalency (1.0 FTE).

Salary

Your compensation package includes a competitive base salary and eligibility to receive an increase in salary after the completion of your first year in role.

Relocation Assistance

You may be eligible for relocation benefits, as well as travel reimbursement for pre-placement evaluation and house hunting. Eligibility is based on your relocation distance:

  • 70 miles or more if relocating to Rochester, Minnesota
  • 100 miles or more if relocating to Phoenix/Scottsdale, Arizona
  • 50 miles or more if relocating to Jacksonville, Florida
  • 250 miles or more if relocating to Mankato, Minnesota
  • 250 miles or more if relocating to Eau Claire, Wisconsin

Your time in the Administrative Fellowship Program consists of rotations through several key areas at Mayo Clinic. During your rotation planning discussions, you'll be encouraged to envision the full range of experience you hope to gain so that at the end of your fellowship, you'll be a strong candidate for the positions you wish to pursue.

  • Education Administration
  • Finance
  • Human Resources
  • Management Engineering
  • Practice Administration
  • Research Administration
These opportunities accommodate your career development interests in other areas, such as:
  • Center for Innovation
  • Planning Services
  • Provider Relations
Additionally, you may have an Interim Operations Management experience.
In addition to your rotations, you can develop your leadership acumen in other ways:
  • Participate in a structured mentorship program which includes an alumni fellow, executive sponsor and other organization leaders
  • Attend at least one conference of your choice (for example, American College of Healthcare Executives)
  • Sit with, or potentially serve, as an interim leader on institutional leadership committees
The Administrative Fellowship Program's first priority is the long-term leadership needs of Mayo Clinic; our second priority is immediate needs and opportunities. With these priorities in mind, we assign you to rotations according to your capabilities, interests and need for development. If you have a strong interest in a specific area, we will make every effort to provide an experience in that area, though we ask you to be flexible and responsive to our organizational needs and opportunities. During your rotation planning discussions, you'll be encouraged to envision the full range of experience you hope to gain so that, at the end of your fellowship, you'll be a strong candidate for the positions you wish to pursue. You are assigned to a base location, where most of your rotation assignments take place. However, we will try to give you the opportunity to experience another Mayo Clinic location during your fellowship. Your "traveling" rotation may take you to Jacksonville, Florida; Phoenix/Scottsdale, Arizona; Rochester, Minnesota; or a Mayo Clinic Health System practice located in either Mankato, Minnesota or Eau Claire, Wisconsin. Standard rotations and examples of recent assignments:

Administrative Services

  • Serve as National Strategies Interim Administrator
  • Serve as Department of Laboratory Medicine and Pathology Interim Administrator
  • Serve as Division of Hematology interim administrator

Finance

  • Develop operational plans and budgets for clinical departments
  • Assist with organizational redesign of Admissions and Business Services
  • Develop performance monitoring dashboard for Medical Revenue Systems
  • Develop billing processes map to identify major improvement opportunities

Human Resources

  • Develop performance management tools
  • Measure activity analysis of benefits information
  • Support clinical department staff recruitment
  • Assist with Administrative Fellowship Program recruitment and selection activities

Research Administration

  • Develop clinical trials program business plan
  • Support Department of Internal Medicine research retreat planning team

Education Administration

  • Serve as Mayo Clinic School of Medicine Interim Administrator
  • Lead team in creating Mayo Clinic School of Health Sciences Alumni Association
  • Coordinate the first Serving the Underserved Educational Forum

Management Engineering

  • Support electronic medical record project — automated patient itinerary
  • Lead team in developing proposal for telecommunication site
  • Develop new procedures for patient receiving unit at Mayo Clinic Hospital, Methodist Campus
  • Evaluate space requirements for Gonda Vascular Center
Qualified candidates for the Administrative Fellowship Program are Master's degree-prepared individuals who have completed the didactic portion of their degree requirements before the start of the fellowship. Applications from candidates who have completed their degree or are on schedule to complete the didactic portion of their degrees before the fellowship start date will be accepted. Additional criteria can be found on the Application Process page.
Current job postings are found on the Mayo Clinic's job postings pages and are updated on a regular basis.
Training, internships and employment opportunities are generally posted and updated regularly on the Jobs at Mayo Clinic website. In addition, see Internships and Summer Opportunities or Training Programs and Fellowships for listings of available opportunities.
The Administrative Fellowship Program is designed to meet long-term organizational staff needs. When setting up rotations, the primary consideration is the program goals; secondary are immediate organizational needs and opportunities at a given time. When these have been clearly identified, a match is made with an individual Administrative Fellow according to his or her capabilities, interests and need for development.
If an Administrative Fellow has a strong interest in a given area, every effort is made to provide an experience in that area. At the same time, the Administrative Fellow is expected to be flexible and responsive to organizational needs and opportunities. Administrative Fellows are asked during rotation planning discussions to think about the overall experiences they would like to have at the end of two years to make them viable and competitive candidates for positions that are a match for them.
Standard rotations or exposures areas include:
  • Education Administration
  • Finance
  • Human Resources
  • Management Engineering
  • Practice Administration
  • Research Administration
In addition, an effort is made to give each Administrative Fellow an opportunity to experience a Mayo Clinic site other than his or her base location. This may be achieved through a rotation in Jacksonville, Florida; Phoenix/Scottsdale, Arizona; Rochester, Minnesota; or in the Mayo Clinic Health System practice at either Mankato, Minnesota or Eau Claire, Wisconsin.
Administrative Fellows may fill short-term role assignments (for example, covering for parenting and medical leaves) or critical project assignments, particularly when there is advance notice. It depends on the need, who is available during that time, and whether the available Fellow has the minimum skills, competencies and capacity to meet the need. The Program Director helps guide and coordinate rotational and project assignments and meets regularly with the Fellow for rotation planning and coaching.
The Administrative Site Director typically contacts the Program Director with a description of the need and the general experiences and opportunities available. These details are shared with the Administrative Fellow during rotation discussions. Rotations are established once an appropriate match is found.
The most successful rotations occur when both the Fellow and Administrative Site Director are mutually interested in working together. Both sides work together to understand needs and expectations, in order to ensure a good match and optimal rotation.

The best way to learn about the Administrative Fellowship Program (AFP) is to ask someone who's immersed in the program. Below are brief profiles of our current Fellows.

Submit your questions to MayoATP@mayo.edu to learn more about our program.

Class of 2019-2021

Ellen Love, M.H.A., Administrative Fellow in Northwest Wisconsin, recently graduated from the Master in Health Administration program at the University of North Florida. During graduate school, Ellen completed an internship at Mayo Clinic in Jacksonville and grew to appreciate the unique collaborative culture at Mayo. Ellen is excited for the broad range of experiences the Administrative Fellowship Program offers and to learn more about the critical role that the Mayo Clinic Health System plays in the overall enterprise strategy. Her first rotation will be in Accreditation where she will be focused on helping the region prepare for upcoming Joint Commission surveys. In her free time, Ellen enjoys traveling, baking, and cheering on the UCF Knights!

Site: Eau, Claire, Wisconsin

First Rotation: Accreditation

 
Maureen Prunty, M.H.A.,  is native to St. Louis, Missouri.  She earned her Master of Health Administration from Saint Louis University, but not before completing her Bachelor of Science in Business Economics with a minor in Spanish from the University of Kentucky.  During graduate school, Maureen worked for Make-A-Wish Missouri.  She also completed a strategic planning internship at Penn State Health in the Department of Strategy. Her passion for healthcare lies at the intersection of public health and healthcare delivery.  Maureen is grateful for the opportunity to learn from Mayo Clinic’s innovative and world renown leaders who always put the needs of the patient first.  In her free time, Maureen loves to travel and volunteer at Mayo Clinic’s Children’s Center and as a Wish Granter for Make-A-Wish.

Site: Rochester, Minnesota

First Rotation: Education Administration
 
Wil Ramsey, M. H. A., was born and raised in Gilbert, Arizona.  He received his Bachelor's degree in Exercise Science from Brigham Young University.  Upon graduation, he worked as a Practice Manager of an outpatient clinic and then moved into the technology industry to develop software products.  His passion for healthcare motivated him to pursue a Masters in Healthcare Administration at the University of Minnesota.  During his time as a Golden Gopher, he enjoyed serving the Twin Cities through student-run clinics, volunteering at homeless shelters, and other humanitarian events.  Wil joined the Mayo Clinic Administrative Fellowship Program in July, 2019 and is thrilled to continue his professional development at such a prestigious and history-rich institution.  In his free time, Wil enjoys spending time with his two boys and wife, playing pickle ball, spike ball, and soccer, hiking the outdoors, and traveling.

Site: Rochester, Minnesota

First Rotation: Research Administration
 
Freddy Terrazas, M.H.A., was born and raised in Chicago, IL. He received his Bachelor of Science in Exercise Physiology from Marquette University. Upon graduation, Freddy completed an internship with the Milwaukee Bucks working in their strength and conditioning department. He then stepped into a variety of roles in physical therapy, home healthcare and pharmaceuticals centered around recruitment, business development, marketing, and promotions. In 2015, Freddy left the United States to serve as a Peace Corps volunteer in Nicaragua. In his two years abroad, Freddy worked in teaching roles for youth, consulting roles for national NGO’s and served as an ambassador on Peace Corps committees in and outside of Nicaragua. Freddy graduated with a Master in Health Administration from the Sloan Program in Health Administration at Cornell University. While in graduate school, Freddy competed in case competitions helped found a graduate club focused on bridging hospitality, design, and healthcare and he was a mentor to underrepresented students at Cornell. While in graduate school, Freddy completed an internship at the Cleveland Clinic in their International Operations department. Freddy joined the Mayo Clinic AFP in July 2019. In his free time, Freddy enjoys spending time with his partner and puppy, cheering on his alma maters and traveling internationally. He wants to become active in the Jacksonville community and hopes to explore all the restaurants and beaches along the first coast of Florida.

Site: Jacksonville, Florida

First Rotation: International Operations and Provider Relations

Breeann Adleman

Breeann M. Adleman, M.H.A., is the Associate Administrator for the Department of Medicine and Operations Coordinating group.  She joined Mayo Clinic in Rochester, Minnesota as an Administrative Fellow in 1998 and subsequently accepted her first position at Mayo Clinic in Arizona in 2000, in Education Administration.  During her career at Mayo, she has held various leadership positions including Senior Administrator for Public Affairs with oversight over communications, marketing, government relations, and community engagement activities. She was also the Chair of the Department of Planning Services from 2007 to 2014.  Ms. Adleman holds a Bachelor of Arts degree in English and a Master of Health Administration from the University of Missouri.

Natalie A. Caine

Natalie A. Caine, M.H.A., FACHE, is an Associate Administrator at Mayo Clinic in Rochester, Minnesota. In this role, she provides strategic leadership to the Department of Medicine. Ms. Caine joined Mayo Clinic in 2005 as an Administrative Fellow and has extensive practice leadership experience. She most recently served as the Operations Administrator for the Department of Anesthesiology and Perioperative Medicine and the Division of Community Anesthesiology. She also serves as the Rochester Site Director for the Administrative Fellowship Program and has held administrative roles for the Critical Care Independent Multidisciplinary Program (IMP), Hospital Internal Medicine, Division of Rheumatology, Division of Allergic Diseases and the Nurse Practitioner-Physician Assistant Executive Committee. Ms. Caine completed her Bachelor's degree in marketing at Missouri State University and holds a Master of Health Administration from the University of Missouri. Ms. Caine completed her administrative internship at Yale New Haven Health System and is a Fellow in the American College of Healthcare Executives.

Hannah Johnson

Hannah L. Johnson, M.H.A., is an Operations Administrator in Mayo Clinic Health System – Northwest Wisconsin Region (centered in Eau Claire, WI). In her current role, she provides administrative leadership to the Neurosciences Center including Neurosurgery, Neurology, Physical Medicine and Rehab, Pain Medicine, and Neurodiagnostics. She started her career with Mayo Clinic Health System in 2015 as an Administrative Fellow in Eau Claire, Wisconsin, and subsequently had leadership roles with Population Health and Access Operations. Hannah has also worked at Allina Health in Saint Paul, Minnesota, as an operational leader for General Surgery and Plastic Surgery. Hannah received her Bachelor’s degree from the University of Wisconsin – Eau Claire and her Masters of Healthcare Administration from the University of Minnesota.

Adam C. Thompson

Adam C. Thompson, M.H.R., is Vice Chair, Provider Relations and Administrator, Business Development at Mayo Clinic.  He has responsibility for developing and deepening strategic partnerships, including referring provider services and oversight of the Mayo Clinic Care Network in the Southeast. Adam began his career as an officer in the US Army.  Following progressive leadership assignments stateside and overseas, he joined Mayo Clinic to complete a post-graduate fellowship in healthcare administration.  Since 2005, he has served in leadership roles directing clinical operations at Mayo Clinic in Rochester, MN and WellStar Health System in Atlanta, GA. Most recently, Adam was the senior administrator for Surgical and Procedural Services at Mayo Clinic's campus in Jacksonville, FL.  Adam earned a Bachelor's degree from the United States Military Academy at West Point and his Master's degree from the University of Oklahoma in Human Relations.  He lives with his family in Ponte Vedra, Florida.

Britany Williams

Britany J. M. Williams, M.H.A., is the Operations Administrator for the Office of Access Management at the Mayo Clinic in Arizona and holds the academic rank of Instructor in the Mayo College of Medicine and Science. Her challenging role as a leader in the Office of Access Management allows her to fulfill her professional mission to provide quality care and create a positive experience for all patients. Britany honed her healthcare administration knowledge as an Administrative Fellow with the Mayo Clinic.  She worked on special projects at several Mayo campuses in various departments during her fellowship.  Her experiences as a fellow prepared her for success throughout her career. She served as a fellow for two years prior to accepting a position as an Operations Manager for the Department of Neurology in Arizona. As the manager for the Department of Neurology, she supported a team of dedicated healthcare professionals in a challenging environment as they provide world-class care. Britany earned a Master’s of Healthcare Administration degree from the University of North Carolina at Chapel Hill and earned a Bachelor’s of Science in Business Administration degree from the University of Florida. Her professional memberships include the American College of Healthcare Executives, the National Association of Health Services Executives, and she serves on the leadership committee for the Coalition of Blacks Against Breast Cancer which works to raise breast cancer awareness among African Americans and provide support to breast cancer survivors.  She is also Six Sigma Green Belt Certified. Britany developed a curriculum entitled “Be Financially Wise” which educates high school students about personal finance and includes a blog of important financial topics. She serves as a mentor to aspiring healthcare professionals and passionately seeks to advance the delivery of care to be accessible for all.
For general information about the Administrative Fellowship Program and the application process, email MayoATP@mayo.edu.

Directors

For specific questions about the Administrative Fellowship Program and the fellowship experience, contact:

Mayo Clinic, Phoenix/Scottsdale, Arizona


Breeann M. Adleman, Program Director
Email: Adleman.Breeann@mayo.edu 
Britany J. M. Williams, Operations Administrator
Email: Williams.Britany@mayo.edu

Mayo Clinic, Jacksonville, Florida


Adam C. Thompson, M.P.H., M.H.S.A., Site Director
Email: Thompson.Adam@mayo.edu

Mayo Clinic, Rochester, Minnesota


Natalie A. Caine, M.H.A., FACHE, Site Director
Email: Caine.Natalie@mayo.edu

Mayo Clinic Health System, Eau Claire, Wisconsin


Hannah L. Johnson, M.H.A., Operations Administrator
Email: Johnson.Hannah2@mayo.edu

You may also contact our Fellows directly to learn more about their experiences in our program:
Ellen Love, M.H.A. Email: Love.Ellen@mayo.edu
Maureen Prunty, M.H.A. Email: Prunty.Maureen@mayo.edu
Wil Ramsey, M.H.A. Email: Ramsey.Wilford@mayo.edu
Freddy Terrazas, M.H.A. Email: Terrazas.Freddy@mayo.edu