Administrative
Fellowship Program

Administrative Fellowship Program

The Administrative Fellowship Program is a prestigious two-year program designed as a fast track to transition top graduate students into operations management positions through focused mentoring, stretch assignments and leadership experiences.

Begin your health care administration career at one of the largest academic health care institutions in the world. Prepare for leadership opportunities within Mayo Clinic through direct participation in activities that build and strengthen your essential administrative skills.

Since 1983, this two-year postgraduate Administrative Fellowship Program has been cultivating generations of leaders with practical experience through an array of administrative rotations.

Leadership, challenging work and empowerment — the support you need to begin your career in health care administration leadership.

The Administrative Fellowship Program seeks candidates from strong Master's-level accredited programs. Our selection process aims for diverse skill sets, backgrounds, work experiences and interests.

Qualifications
  • Have a master's degree (M.B.A., M.H.A., M.H.S.A. or related field) or be a degree candidate who is on schedule to complete the degree before the fellowship start date in July
    • Candidates with a master's degree from a program accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) are preferred; applications from non-CAHME programs are accepted for review
  • Have health care industry experience such as an internship, externship, fellowship or applicable employment
  • Possess broad knowledge of current and historical perspectives on health care business management and administration, clinical practice management, clinical research and education, hospital administration and management, finance, human resources and organizational development, information systems, and managed care

We are unable to provide visa sponsorship for individuals participating in the Administrative Fellowship Program.

To view available Administrative Fellowship Program job postings, visit the Jobs at Mayo Clinic page and enter "Administrative Fellow" as your search term. Required application materials: All materials must be uploaded during the online application process.
  • Cover letter addressed to Administrative Fellowship Program Selection Committee
  • Resume
  • Personal statement (one-two page essay about your qualifications, how Mayo Clinic's AFP aligns with your career goals/plans, your expected outcomes of the fellowship)
  • Graduate letters of recommendation (one academic and one professional)
  • Unofficial undergraduate or graduate transcripts with the awarded or conferred degree
Applications are typically accepted from July through early October. The application timeline for the fellowship beginning in summer 2020 is:
  • July 15, 2019: Fellowship job opportunity posted online
  • October 2, 2019: Application deadline
  • Mid-October 2019: First-Round interviews
  • October 28 - October 30, 2019: On-site interviews
  • November 13, 2019: Fellowship offers commence
  • July 2020: Fellowship begins
Mayo Clinic is aligned with the National Council on Administrative Fellowships (NCAF) and the NCAF Code of Good Practice, which includes a coordinated approach to the application and selection process timeline.
Mayo Clinic encompasses integrated group practices, hospitals, programs in biomedical research and education facilities. Mayo Clinic offers opportunities at the following locations: Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota,  Mankato, Minnesota and Eau Claire, Wisconsin. If you wish, you may indicate a preferred location when you apply for your fellowship. You may also have the opportunity to rotate to another campus or Mayo Clinic Health System location during your fellowship.

The Administrative Fellowship Program offers fellows a comprehensive compensation package, including salary, benefits and relocation assistance. Mayo Clinic benchmarks its total compensation program against other organizations in its geographical regions as well as other health care and cross-industry organizations nationwide.

As a Fellow, you are considered a benefit-eligible employee based on your full-time equivalency (1.0 FTE).

Salary

Your compensation package includes a competitive base salary and eligibility to receive an increase in salary after the completion of your first year in role.

Relocation Assistance

You may be eligible for relocation benefits, as well as travel reimbursement for pre-placement evaluation and house hunting. Eligibility is based on your relocation distance:

  • 70 miles or more if relocating to Rochester, Minnesota
  • 100 miles or more if relocating to Phoenix/Scottsdale, Arizona
  • 50 miles or more if relocating to Jacksonville, Florida
  • 250 miles or more if relocating to Mankato, Minnesota
  • 250 miles or more if relocating to Eau Claire, Wisconsin

Your time in the Administrative Fellowship Program consists of rotations through several key areas at Mayo Clinic. During your rotation planning discussions, you'll be encouraged to envision the full range of experience you hope to gain so that at the end of your fellowship, you'll be a strong candidate for the positions you wish to pursue.

Year 1: Core Functional Rotations
  • Education Administration
  • Finance
  • Human Resources
  • Management Engineering
  • Practice Administration
  • Research Administration
These opportunities accommodate your career development interests in other areas, such as:
  • Center for Innovation
  • Planning Services
  • Provider Relations
Additionally, you may have an Interim Operations Management experience.
In addition to your rotations, you can develop your leadership acumen in other ways:
  • Participate in a structured mentorship program which includes an alumni fellow, executive sponsor and other organization leaders
  • Attend at least one conference of your choice (for example, American College of Healthcare Executives)
  • Sit with, or potentially serve, as an interim leader on institutional leadership committees
The Administrative Fellowship Program's first priority is the long-term leadership needs of Mayo Clinic; our second priority is immediate needs and opportunities. With these priorities in mind, we assign you to rotations according to your capabilities, interests and need for development. If you have a strong interest in a specific area, we will make every effort to provide an experience in that area, though we ask you to be flexible and responsive to our organizational needs and opportunities. During your rotation planning discussions, you'll be encouraged to envision the full range of experience you hope to gain so that, at the end of your fellowship, you'll be a strong candidate for the positions you wish to pursue. You are assigned to a base location, where most of your rotation assignments take place. However, we will try to give you the opportunity to experience another Mayo Clinic location during your fellowship. Your "traveling" rotation may take you to Jacksonville, Florida; Phoenix/Scottsdale, Arizona; Rochester, Minnesota; or a Mayo Clinic Health System practice located in either Mankato, Minnesota or Eau Claire, Wisconsin. Standard rotations and examples of recent assignments:

Administrative Services

  • Serve as National Strategies Interim Administrator
  • Serve as Department of Laboratory Medicine and Pathology Interim Administrator
  • Serve as Division of Hematology interim administrator

Finance

  • Develop operational plans and budgets for clinical departments
  • Assist with organizational redesign of Admissions and Business Services
  • Develop performance monitoring dashboard for Medical Revenue Systems
  • Develop billing processes map to identify major improvement opportunities

Human Resources

  • Develop performance management tools
  • Measure activity analysis of benefits information
  • Support clinical department staff recruitment
  • Assist with Administrative Fellowship Program recruitment and selection activities

Research Administration

  • Develop clinical trials program business plan
  • Support Department of Internal Medicine research retreat planning team

Education Administration

  • Serve as Mayo Clinic School of Medicine Interim Administrator
  • Lead team in creating Mayo Clinic School of Health Sciences Alumni Association
  • Coordinate the first Serving the Underserved Educational Forum

Management Engineering

  • Support electronic medical record project — automated patient itinerary
  • Lead team in developing proposal for telecommunication site
  • Develop new procedures for patient receiving unit at Mayo Clinic Hospital, Methodist Campus
  • Evaluate space requirements for Gonda Vascular Center
Do you need to be a current student or recent graduate to apply for the program or will Mayo accept fellows who obtained their graduate degree(s) in previous years?
Qualified candidates for the Administrative Fellowship Program are Master's degree-prepared individuals who have completed the didactic portion of their degree requirements before the start of the fellowship. Applications from candidates who have completed their degree or are on schedule to complete the didactic portion of their degrees before the fellowship start date will be accepted. Additional criteria can be found on the Application Process page.
Current job postings are found on the Mayo Clinic's job postings pages and are updated on a regular basis.
Training, internships and employment opportunities are generally posted and updated regularly on the Jobs at Mayo Clinic website. In addition, see Internships and Summer Opportunities or Training Programs and Fellowships for listings of available opportunities.
The Administrative Fellowship Program is designed to meet long-term organizational staff needs. When setting up rotations, the primary consideration is the program goals; secondary are immediate organizational needs and opportunities at a given time. When these have been clearly identified, a match is made with an individual Administrative Fellow according to his or her capabilities, interests and need for development.
If an Administrative Fellow has a strong interest in a given area, every effort is made to provide an experience in that area. At the same time, the Administrative Fellow is expected to be flexible and responsive to organizational needs and opportunities. Administrative Fellows are asked during rotation planning discussions to think about the overall experiences they would like to have at the end of two years to make them viable and competitive candidates for positions that are a match for them.
Standard rotations or exposures areas include:
  • Education Administration
  • Finance
  • Human Resources
  • Management Engineering
  • Practice Administration
  • Research Administration
In addition, an effort is made to give each Administrative Fellow an opportunity to experience a Mayo Clinic site other than his or her base location. This may be achieved through a rotation in Jacksonville, Florida; Phoenix/Scottsdale, Arizona; Rochester, Minnesota; or in the Mayo Clinic Health System practice at either Mankato, Minnesota or Eau Claire, Wisconsin.
Administrative Fellows may fill short-term role assignments (for example, covering for parenting and medical leaves) or critical project assignments, particularly when there is advance notice. It depends on the need, who is available during that time, and whether the available Fellow has the minimum skills, competencies and capacity to meet the need. The Program Director helps guide and coordinate rotational and project assignments and meets regularly with the Fellow for rotation planning and coaching.
The Administrative Site Director typically contacts the Program Director with a description of the need and the general experiences and opportunities available. These details are shared with the Administrative Fellow during rotation discussions. Rotations are established once an appropriate match is found.
The most successful rotations occur when both the Fellow and Administrative Site Director are mutually interested in working together. Both sides work together to understand needs and expectations, in order to ensure a good match and optimal rotation.

The best way to learn about the Administrative Fellowship Program (AFP) is to ask someone who's immersed in the program. Below are brief profiles of our current Fellows.

Submit your questions to MayoATP@mayo.edu to learn more about our program.

Class of 2018-2020

Natalie Ball, M.H.A., was born and raised in Orlando, FL. She received her Bachelor’s degree in Public Health at Brown University. During her time at Brown, she represented the university on the women’s basketball team. Natalie graduated from the George Washington University and completed an internship at Massachusetts General Hospital in the Department of Pathology while in school. Additionally, she led a team through the UAB Annual Case Competition. Natalie is passionate about hospital operations, process improvement initiatives, quality and patient experience. Outside of work, Natalie enjoys being outdoors, playing sports, traveling, and spending time with her family and friends.
Jordan Beeler, M.H.A., received her Bachelor of Science in Business Administration with an emphasis in Healthcare Management from Lander University in Greenwood, South Carolina. She then went on to pursue her Master of Health Administration from Texas A&M University in College Station, TX. During graduate school, Jordan worked at a local pediatric clinic and led the project to achieve the National Committee for Quality Assurance’s Patient Centered Medical Home (PCMH) Recognition. She also completed a summer internship at Mayo Clinic in Rochester, Minnesota, leading her to apply for the Administrative Fellowship.  Jordan is passionate about quality, patient safety, and process improvement,. Outside of work, she enjoys spending time with her dog, cooking, reading, traveling, and watching Fightin’ Texas Aggie Football.
Courtney Crubaugh, M.H.A., graduated from Saint Louis University (SLU) with a Bachelor of Science in Health Management and a Master of Health Administration. While completing her M.H.A, Courtney worked as a Graduate Assistant and led the SLU Student Association for Health Management & Policy. Her administrative internship in strategy and business development with Dignity Health’s Southern California Regional Office solidified her passion for health care innovation, leadership, and change management. In her free time, Courtney enjoys exploring her new city of Phoenix, staying active, traveling, and reading.
Hannah Dillon, M.H.A. grew up in Watkinsville, Georgia and graduated from the Georgia Institute of Technology (Georgia Tech) with her Bachelor of Science in Business Administration in 2015. After graduation, Hannah worked at Athens Orthopedic Clinic in Athens Georgia, where she discovered her passion for healthcare administration. Hannah graduated with a Master in Healthcare Administration from the Medical University of South Carolina (MUSC) in 2018. In her time at MUSC, she interned with both the Ralph H. Johnson VA Medical Center and MUSC Palliative Care, along with coaching high school and AAU volleyball. Outside of work, Hannah enjoys trying new recipes and time outdoors on the lake.
Weston Gray, M.B.A., M.S.H.A., was born in Ohio and raised in South Carolina. He completed his undergraduate studies at Clemson University with Bachelor of Science degrees in Marketing and Spanish before pursuing graduate degrees in Healthcare Administration and Business Administration at the University of Alabama at Birmingham(UAB). Previous experiences at Greenville Health System and Proactive MD helped shape his desire to pursue a career in healthcare administration. During graduate school, he worked at UAB Medicine in Hospital Administration, assisting the hospital leadership team on various initiatives. Outside of work, Weston enjoys being active outdoors with his wife and dogs, spending time with friends and family, and supporting the Clemson Tigers.
Maggie McIntee, M.P.H., is originally from St. Paul, Minnesota. She received her Bachelor’s degrees in Biology and Psychology from Boston College. She always had a passion for healthcare, but she realized that administration was the right career for her after volunteering for two years at a non-profit ambulatory surgery center in rural Honduras. This led her to pursue her Master’s in Public Health in Health Care Management at Yale University. She continued to work with underserved populations throughout her graduate school career, serving on the board of the HAVEN Free Clinic as the Director of Finance and Chair of the Sustainability and Development Committee. Outside of work, Maggie enjoys baking, volunteering, and spending quality time with friends and family.

Breeann Adleman

Breeann M. Adleman is the Associate Administrator for the Department of Medicine and Operations Coordinating group.  She joined Mayo Clinic in Rochester, Minnesota as an Administrative Fellow in 1998 and subsequently accepted her first position at Mayo Clinic in Arizona in 2000, in Education Administration.  During her career at Mayo, she has held various leadership positions including Senior Administrator for Public Affairs with oversight over communications, marketing, government relations, and community engagement activities. She was also the Chair of the Department of Planning Services from 2007 to 2014.  Ms. Adleman holds a Bachelor of Arts degree in English and a Master of Health Administration from the University of Missouri.

Natalie A. Caine

Natalie A. Caine, M.H.A., FACHE, is an Associate Administrator at Mayo Clinic in Rochester, Minnesota. In this role, she provides strategic leadership to the Department of Medicine. Ms. Caine joined Mayo Clinic in 2005 as an Administrative Fellow and has extensive practice leadership experience. She most recently served as the Operations Administrator for the Department of Anesthesiology and Perioperative Medicine and the Division of Community Anesthesiology. She also serves as the Rochester Site Director for the Administrative Fellowship Program and has held administrative roles for the Critical Care Independent Multidisciplinary Program (IMP), Hospital Internal Medicine, Division of Rheumatology, Division of Allergic Diseases and the Nurse Practitioner-Physician Assistant Executive Committee. Ms. Caine completed her Bachelor's degree in marketing at Missouri State University and holds a Master of Health Administration from the University of Missouri. Ms. Caine completed her administrative internship at Yale New Haven Health System and is a Fellow in the American College of Healthcare Executives.

Jenny T. Ho

Jenny T. Ho, M.P.H., M.H.S.A., is a Research Operations Administrator at Mayo Clinic's campus in Phoenix/Scottsdale, Arizona. She started her career with Mayo Clinic in 2000 as an Administrative Fellow in Rochester, Minnesota, and subsequently moved to Mayo's Arizona campus to support Revenue Cycle and Public Affairs. From 2008, Ms. Ho worked for Cleveland Clinic and was involved in the startup of Cleveland Clinic Abu Dhabi in the United Arab Emirates. In 2011, she returned to Mayo Clinic as an Operations Manager in the Division of Education Administration in Arizona. Ms. Ho received her Bachelor's degree from UCLA and Master's degrees in public health and health administration from the University of Michigan.

Adam C. Thompson

Adam C. Thompson, M.H.R., is Vice Chair, Provider Relations and Administrator, Business Development at Mayo Clinic.  He has responsibility for developing and deepening strategic partnerships, including referring provider services and oversight of the Mayo Clinic Care Network in the Southeast. Adam began his career as an officer in the US Army.  Following progressive leadership assignments stateside and overseas, he joined Mayo Clinic to complete a post-graduate fellowship in healthcare administration.  Since 2005, he has served in leadership roles directing clinical operations at Mayo Clinic in Rochester, MN and WellStar Health System in Atlanta, GA. Most recently, Adam was the senior administrator for Surgical and Procedural Services at Mayo Clinic's campus in Jacksonville, FL.  Adam earned a Bachelor's degree from the United States Military Academy at West Point and his Master's degree from the University of Oklahoma in Human Relations.  He lives with his family in Ponte Vedra, Florida.

Deb R. Fischer

Deb R. Fischer, M.B.A., is a Vice Chair of Administration for Academic Support Operations in Mayo Clinic Health System – Northwest Wisconsin Region (centered in Eau Claire, WI). In her current role she provides administrative leadership to NWWI’s Education and Research shields. Ms. Fischer completed her undergraduate degree in Pharmacy at the University of Minnesota and began her career with Mayo Clinic, Rochester, as a hospital pharmacist in 1981. She earned an M.B.A. degree from University of St. Thomas (St. Paul, MN) which led her to career alternatives. She joined the Mayo Clinic Quality Office as an internal consultant working to teach and facilitate teams pursuing improvement strategies, then, became a Quality Administrator with Mayo Clinic Health System Administration. In 2008 she moved to Eau Claire, Wisconsin to join Mayo Clinic Health System as an Administrative Vice President overseeing quality, planning, research, and a variety of clinical departments.
For general information about the Administrative Fellowship Program and the application process, email MayoATP@mayo.edu.

Directors

For specific questions about the Administrative Fellowship Program and the fellowship experience, contact:

Mayo Clinic, Phoenix/Scottsdale, Arizona

Breeann M. Adleman, Program Director Email: Adleman.Breeann@mayo.edu 
Jenny T. Ho, M.P.H., M.H.S.A., Site Director Email: ho.jenny@mayo.edu  

Mayo Clinic, Jacksonville, Florida

Adam C. Thompson, M.P.H., M.H.S.A., Site Director Email: thompson.adam@mayo.edu

Mayo Clinic, Rochester, Minnesota

Natalie A. Caine, M.H.A., FACHE, Site Director Email: caine.natalie@mayo.edu

Mayo Clinic Health System, Eau Claire, Wisconsin

Deborah (Deb) R. Fischer, Site Director Email: fischer.deborah@mayo.edu

You may also contact our Fellows directly to learn more about their experiences in our program:
Natalie Ball, M.H.A. Email: Ball.Natalie@mayo.edu
Jordan Beeler, M.H.A. Email: Beeler.Jordan@mayo.edu
Courtney Crubaugh, M.H.A. Email: Crubaugh.Courtney@mayo.edu
Hannah Dillon, M.H.A. Email: Dillon.Hannah@mayo.edu
Weston Gray, M.B.A. Email: Gray.Weston@mayo.edu
Maggie McIntee, M.P.H. Email: Mcintee.Margaret@mayo.edu